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precision repair and service of Mitchell, Cinema Products,
and related Motion Picture Equipment.
Custom gear for your
Refunds & Returns
FOR NEW ITEMS!
Customers may return an item within 3 days after receiving it. Item
can be returned; only if the item you receive is not in good working
order, manufacturing defect or if the item doesn't meet expectations.
Customers shall pay return postage, with insurance included, for the item.
Unauthorized returns are not allowed.
Email us within 3 days for return instructions. Customers must request the
return, explain the reason and request shipping instructions and an RMA
number. JBK Cinequipt LLC charges a standard 10% restocking fee. Any
damage or alterations to the items will be deducted from the refund. We
will issue a refund less shipping charges plus 10%, if the item has not
been used or tampered with. Items can be returned the same way it was
shipped and ONLY in original packaging.
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